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Helpshift

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Helpshift is an in-app customer engagement and web-based customer support platform that enables mobile apps to improve customer experience, drive high...Read more

Contact Center
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Market Share of Helpshift

Current Customer(s)

921

Market Share (Est.)

0.06%

Ranking

#26

Top Competitors and Alternatives of Helpshift

The top three of Helpshift’s competitors in the Contact Center category are Wix with 80.54%, Zendesk with 9.95%, Freshworks with 2.16% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Wix128323080.54%Helpshift vs Wix
Zendesk1585379.95%Helpshift vs Zendesk
Freshworks343962.16%Helpshift vs Freshworks
Agile CRM279211.75%Helpshift vs Agile CRM
Salesforce Service Cloud86250.54%Helpshift vs Salesforce Service Cloud
Bitrix2484000.53%Helpshift vs Bitrix24
Mitel74540.47%Helpshift vs Mitel
LiveAgent62290.39%Helpshift vs LiveAgent
Zoho Desk53990.34%Helpshift vs Zoho Desk
Genesys45430.29%Helpshift vs Genesys
PICS37320.23%Helpshift vs PICS
Wipro36710.23%Helpshift vs Wipro
Avaya Contact Center33220.21%Helpshift vs Avaya Contact Center
NICE inContact30700.19%Helpshift vs NICE inContact
Genesys PureCloud29950.19%Helpshift vs Genesys PureCloud
Five928910.18%Helpshift vs Five9
Aircall28740.18%Helpshift vs Aircall
Verint26880.17%Helpshift vs Verint
LogMeIn Rescue24270.15%Helpshift vs LogMeIn Rescue
Comm100 Live Chat22020.14%Helpshift vs Comm100 Live Chat
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Popular Comparisons

Top Competitors and Alternatives of Helpshift

The top three of Helpshift’s competitors in the Contact Center category are Wix with 80.54%, Zendesk with 9.95%, Freshworks with 2.16% market share.

Helpshift vs Wix

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Helpshift vs Zendesk

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Helpshift vs Freshworks

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Helpshift vs Agile CRM

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Helpshift vs Salesforce Service Cloud

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Helpshift vs Bitrix24

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Helpshift vs Mitel

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Helpshift vs LiveAgent

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Customers of Helpshift

Around the world in 2025, over 920 companies have started using Helpshift as Contact Center tool.

CustomersEmployee RangeCityRegionCountrySocial Links
MTV10,000+New York CityNew YorkUnited States
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Electronic Arts10,000+Redwood CityCaliforniaUnited States
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Teleperformance10,000+ParisIle-de-FranceFrance
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Montgomery County Maryland10,000+RockvilleMarylandUnited States
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Target10,000+MinneapolisMinnesotaUnited States
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Virgin Media10,000+HookEnglandUnited Kingdom
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Microsoft10,000+RedmondWashingtonUnited States
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TransPerfect10,000+New York CityNew YorkUnited States
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Grab10,000+SingaporeCentral SingaporeSingapore
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Intel Corporation10,000+Santa ClaraCaliforniaUnited States
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Helpshift Customers by Products and Services

The top three products and services offering customers that use Helpshift for Contact Center are Mobile Games (59), Game Development (37), Video Games (21).

Customers

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Helpshift Customers by Employee Size

The majority of Helpshift's customers for the contact-center category fall in the company size of 20 - 49 employees (228 companies), 0 - 9 employees (190 companies), 100 - 249 employees (153 companies).

Employee Size

Helpshift Customers by Geography

The top three geographies of Helpshift for contact-center are the United States with 395(56.35%), United Kingdom with 59(8.42%), India with 51(7.28%) customers respectively.

Customers

Employees of Helpshift

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Also see other Products/Services by Helpshift in:

Instant Messaging And Chat
Helpdesk Tools
Contact Center

FAQ

Find answers to the most often asked questions by users.

Who are the top Helpshift competitors?

Helpshift’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Helpshift competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Helpshift and 40,000 other technologies on the internet. You can also compare Helpshift and its feature with top competitors here : Helpshift vs Wix Helpshift vs Zendesk Helpshift vs Freshworks.

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What is Helpshift customer distribution based on company size?

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What is Helpshift market share in the contact-center?

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What are the top countries that use Helpshift?

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What are the top industries that use Helpshift?

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