Helpshift is an in-app customer engagement and web-based customer support platform that enables mobile apps to improve customer experience, drive high...Read more
Current Customer(s)
Market Share (Est.)
Ranking
The top three of Helpshift’s competitors in the Contact Center category are Wix with 80.54%, Zendesk with 9.95%, Freshworks with 2.16% market share.
Technology | Domains | Market Share (Est.) | Versus page |
---|---|---|---|
Wix | 1283230 | 80.54% | Helpshift vs Wix |
Zendesk | 158537 | 9.95% | Helpshift vs Zendesk |
Freshworks | 34396 | 2.16% | Helpshift vs Freshworks |
Agile CRM | 27921 | 1.75% | Helpshift vs Agile CRM |
Salesforce Service Cloud | 8625 | 0.54% | Helpshift vs Salesforce Service Cloud |
Bitrix24 | 8400 | 0.53% | Helpshift vs Bitrix24 |
Mitel | 7454 | 0.47% | Helpshift vs Mitel |
LiveAgent | 6229 | 0.39% | Helpshift vs LiveAgent |
Zoho Desk | 5399 | 0.34% | Helpshift vs Zoho Desk |
Genesys | 4543 | 0.29% | Helpshift vs Genesys |
PICS | 3732 | 0.23% | Helpshift vs PICS |
Wipro | 3671 | 0.23% | Helpshift vs Wipro |
Avaya Contact Center | 3322 | 0.21% | Helpshift vs Avaya Contact Center |
NICE inContact | 3070 | 0.19% | Helpshift vs NICE inContact |
Genesys PureCloud | 2995 | 0.19% | Helpshift vs Genesys PureCloud |
Five9 | 2891 | 0.18% | Helpshift vs Five9 |
Aircall | 2874 | 0.18% | Helpshift vs Aircall |
Verint | 2688 | 0.17% | Helpshift vs Verint |
LogMeIn Rescue | 2427 | 0.15% | Helpshift vs LogMeIn Rescue |
Comm100 Live Chat | 2202 | 0.14% | Helpshift vs Comm100 Live Chat |
Popular Comparisons
The top three of Helpshift’s competitors in the Contact Center category are Wix with 80.54%, Zendesk with 9.95%, Freshworks with 2.16% market share.
Helpshift vs Wix
Helpshift vs Zendesk
Helpshift vs Freshworks
Helpshift vs Agile CRM
Helpshift vs Salesforce Service Cloud
Helpshift vs Bitrix24
Helpshift vs Mitel
Helpshift vs LiveAgent
Around the world in 2025, over 920 companies have started using Helpshift as Contact Center tool.
Customers | Employee Range | City | Region | Country | Social Links |
---|---|---|---|---|---|
MTV | 10,000+ | New York City | New York | United States | |
Electronic Arts | 10,000+ | Redwood City | California | United States | |
Teleperformance | 10,000+ | Paris | Ile-de-France | France | |
Montgomery County Maryland | 10,000+ | Rockville | Maryland | United States | |
Target | 10,000+ | Minneapolis | Minnesota | United States | |
Virgin Media | 10,000+ | Hook | England | United Kingdom | |
Microsoft | 10,000+ | Redmond | Washington | United States | |
TransPerfect | 10,000+ | New York City | New York | United States | |
Grab | 10,000+ | Singapore | Central Singapore | Singapore | |
Intel Corporation | 10,000+ | Santa Clara | California | United States |
The top three products and services offering customers that use Helpshift for Contact Center are Mobile Games (59), Game Development (37), Video Games (21).
Customers
The majority of Helpshift's customers for the contact-center category fall in the company size of 20 - 49 employees (228 companies), 0 - 9 employees (190 companies), 100 - 249 employees (153 companies).
Employee Size
The top three geographies of Helpshift for contact-center are the United States with 395(56.35%), United Kingdom with 59(8.42%), India with 51(7.28%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Helpshift competitors?
Helpshift’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Helpshift competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Helpshift and 40,000 other technologies on the internet. You can also compare Helpshift and its feature with top competitors here : Helpshift vs Wix Helpshift vs Zendesk Helpshift vs Freshworks.
What is Helpshift customer distribution based on company size?
What is Helpshift market share in the contact-center?
What are the top countries that use Helpshift?
What are the top industries that use Helpshift?
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