Question 1

What are the different markets in which
        Aircall and
        Genesys PureCloud compete against each other?

Accepted Answer

Aircall and
        Genesys PureCloud compete against each other in
        the Contact Center, VoIP And SIP, Auto Dialer, Communication, Customer Engagement.

Question 2

How does the market share of
        Aircall
        and Genesys PureCloud compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Aircall has a
        0.18%
        market share in comparison to
        Genesys PureCloud’s
        0.18%.
        Since it has a better market share coverage,
        Aircall holds the
        15th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Genesys PureCloud holds the
        17th spot.

Question 3

How many customers are acquired by
        Aircall and
        Genesys PureCloud in the
        Contact Center segment?

Accepted Answer

Aircall has
        2,796 customers and
        Genesys PureCloud has
        2,773 customers in the
        Contact Center
        segment. Aircall has
        23 more customers than
        Genesys PureCloud in this category.

Question 4

What are the countries in which
        Aircall and
        Genesys PureCloud has more customers?

Accepted Answer

Aircall has more customers in United States, France and Germany.
Genesys PureCloud has more customers in United States, United Kingdom and Australia.

Aircall Vs Genesys PureCloud : In-Depth Comparison

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Comparing the customer bases of Aircall and Genesys PureCloud

Comparing the market share of Aircall and Genesys PureCloud

Compare Aircall vs Genesys PureCloud customers by geography

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