Question 1

What are the different markets in which
        NICE CXone and
        NEC Cloud compete against each other?

Accepted Answer

NICE CXone and
        NEC Cloud compete against each other in
        the Cloud Contact Center Software, Customer Experience.

Question 2

How does the market share of
        NICE CXone
        and NEC Cloud compare in the
        Cloud Contact Center Software market?

Accepted Answer

In the Cloud Contact Center Software market,
        NICE CXone has a
        1.92%
        market share in comparison to
        NEC Cloud’s
        0.04%.
        Since it has a better market share coverage,
        NICE CXone holds the
        9th
        spot in 6sense's Market Share Ranking Index for
        the Cloud Contact Center Software category, while
        NEC Cloud holds the
        60th spot.

Question 3

How many customers are acquired by
        NICE CXone and
        NEC Cloud in the
        Cloud Contact Center Software segment?

Accepted Answer

NICE CXone has
        469 customers and
        NEC Cloud has
        9 customers in the
        Cloud Contact Center Software
        segment. NICE CXone has
        460 more customers than
        NEC Cloud in this category.

Question 4

What are the countries in which
        NICE CXone and
        NEC Cloud has more customers?

Accepted Answer

NICE CXone has more customers in United States, United Kingdom and Australia.
NEC Cloud has more customers in United States, Japan and Australia.

NICE CXone Vs NEC Cloud : In-Depth Comparison

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Comparing the customer bases of NICE CXone and NEC Cloud

Comparing the market share of NICE CXone and NEC Cloud

Compare NICE CXone vs NEC Cloud customers by geography

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